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Logging In
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You will need to
know at least one family member’s name and birth date,
as it is stored in
our database.
You will be asked to enter the last name, first name, e-mail address and
password. E-mail address and password
do not
have to exist in the system prior to the first log-in. The e-mail
address you enter will be stored on the account record of the family
member you log in as. Your password is automatically set to the first
initial of your first name + first initial of your last name + date of
birth (mmddyy). example for John Doe born 02/01/1968: JD020168. We
strongly recommend that you change your password after you log in the
first time.
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Updating Your Personal Information in our Database
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You can update your
address, phone number, e-mail address and web password by clicking the
“my information” button on the left menu bar. When your information
screen comes up, make your changes and click “update info”. You cannot
change your name and birth date via the web.
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We strongly
encourage you to change the password on each family members record. To
keep things simple you may wish to make the password the same for all
family members. If you enter the same e-mail address and password for
the entire family, the family member with the lowest numerical ID#
(shown to the left of each name on the family list) is the record you
will be on when you log in each time.
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Using
on-line services
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Real Time
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All transactions
done on-line are “real time” meaning that they happen directly on our
server along with transactions that are taking place at our Member
Services Desk.
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Be sure you are on
the participant’s record.
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When using our
on-line services, activity is recorded on the record of the person
whose name appears after the word “Hello:” at the top of the screen.
When registering for a program, be sure that the program participant’s
name appears at the top of the page when selecting the program. For
parent/child programs, we consider the child the participant.
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Logging Out
We ask
that you always click the “Log Out” button on the left menu bar of our web
services site before closing your Internet window. This is especially
important if you have placed any programs in a cart but not “checked
out”. Programs left in a cart will be left in limbo if the on-line
session is closed improperly. This could leave valuable class slots
unavailable to anyone, including you if you decide to return later to
register.
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